Service Technician Specialist

3 weeks ago
Job ID
39189
# Positions
1
US-PA-Dickson City (Scranton)
Category
775 - Operations - Other

Summary

The Service Technician Specialist is responsible for managing the quality and efficiency of all in-store service repairs. Successful candidates will have strong mechanical and analytical skills, possess effective written and verbal communication skills, and possess intermediate computer skills.

Responsibilities

Essential Functions:

  • Responsible for managing and executing all aspects of business at the in-store services counter.
  • Professionally communicate with store associates and services leadership at all times.
  • Remain up-to-date and maintain a high functioning working knowledge of the repairs he-she is expected to perform.
  • Comply with all Bureau of Alcohol, Tobacco, Firearms, and Explosives (BATFE), Environmental Protection Agency (EPA), and Occupational Safety and Health Administration (OSHA) regulations
  • Follow established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standard.
  • Responsible for shop maintenance, cleanliness and organization
  • Create basic routine reports.

 

Non-Essential Functions:

  • Perform miscellaneous duties as assigned

Qualifications

Education/Years of Experience:

  • High School diploma, GED or equivalent is required
  • Successful completion of a hands-on classroom style certification training programs

Other Qualifications:

  • Must be 18 years old. (NY state must be 21yrs old)
  • Excellent spelling and grammar skills.
  • Moderate physical activity. Requires handling of average-weight objects up to 30 pounds or standing and/or walking for more than four (4) hours per day. Repeatedly bending and lifting things from floor to shelves at eye level.
  • Intermediate computer skills. Efficient with Outlook and Excel. Comfortable with learning computer based applications.
  • Available most weekdays, some evening and/or weekend hours will be required as business dictates.
  • Ability to understand and follow safety procedures

 

 

Gander Outdoors is committed to a diverse and inclusive work environment.

***With Rights Come Responsibility.***

****Gander Outdoors is a responsible federal firearms Licensee****

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