Sales Associate

Posted Date 3 weeks ago(2/27/2018 11:49 AM)
Job ID
# Positions
775 - Operations - Other


The Sales Associate is responsible for providing superior customer service and assisting customers in their selection of products. The Sales Associate recommends products that meet a customer’s needs for their desired outdoor adventure by asking questions, listening, recommending solutions and encouraging the sale. This position is also responsible for sustaining merchandise standards by maintaining a clean, replenished shopping environment.


Essential Functions:

  • Share your passion and expertise for outdoor lifestyle products while ensuring the customer’s needs are met by connecting with them, asking questions, recommending solutions and encouraging the sale (C.A.R.E. model).
  • Deliver key metrics including sales, credit, warranties, etc. to drive the success of the business and enhance the customer’s experience.
  • Restock merchandise to ensure the department and merchandise displays are clean, organized, and fully stocked.
  • Demonstrate safe practices and procedures in store by adhering to company standards.
  • Ensuring Federal, state, and local compliance to protect the store’s FFL and adhere to company policy on the safe handling and accurate inventory of firearms.



Non-Essential Functions:

  • Complete other duties as assigned.


Education/Years of Experience:

  • High school diploma as appropriate for age, or working towards a high school diploma, GED or equivalent is required.
  • 1+ years of experience preferred.
  • Must be at least 17 years of age.


Other Qualifications:

  • Must have a passion for the outdoors with personal experience and proven knowledge in one or more of the following areas: hunting, fishing, camping, outdoor technical apparel and footwear.
  • Proven ability to engage customers and deliver unparalleled customer service every day; possess a positive, can-do attitude and enjoy connecting and interacting with customers.
  • Demonstrated excellent selling skills with the ability to meet or exceed sales goals.
  • Ability to communicate, both verbally and written, clearly and concisely in English is required.
  • Must be willing to work a flexible schedule based on business needs, including evenings, weekends and holidays.
  • Able to freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, crouching, kneeling and climbing a ladder; ability to lift and/or move up to 50 lbs.
  • Strong computer skills with the ability to effectively maneuver in a Windows environment and through Microsoft Office products.


Gander Outdoors is committed to a diverse and inclusive work environment.

***With Rights Come Responsibility.***

****Gander Outdoors is a responsible licensed federal firearms seller.****

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