• Store Manager

    Posted Date 3 weeks ago(6/1/2018 4:22 PM)
    Job ID
    # Positions
    US-MI-Traverse City
    775 - Operations - Other
  • Summary

    The Store Manager is responsible for the complete day to day operation of a Gander Outdoors Store. This is accomplished by developing strategies, identifying goals and objectives, and leading and coaching a team of associates to execute those goals.


    Essential Functions:

    • Manage all aspects of accounting, operations, compliance, shrink, and profitability through the highest standards of integrity and ethics.
    • Drive the business to success by delivering metrics and achieving success on the leaderboard.
    • Recruit and hire qualified associates adhering to established pay guidelines.
    • Connect with customers and drive sales by asking open-ended questions to assess customer needs and make relevant suggestions for the customer’s outdoor lifestyle.
    • Evaluate, coach, counsel and train associates for success.
    • Recognize seasonality of the business and develop a strategy for merchandising the store for seasonal trends by adhering to company standards and planograms.
    • Participate in the creation of schedules which are geared to meet customers’ needs. 
    • Involvement in the community to promote the brand and stay informed concerning competitors.
    • Demonstrate safe practices and procedures in store by adhering to company standards.
    • Ensure all Federal, state, local compliance of the location’s FFL and adherence to company policy on the handling of firearms is met. 


    Non-Essential Functions:

    • Complete other duties as assigned.


    Key Results Expected from this Position:

    • Sales Revenue: Deliver sales revenue to established budgets. Create and lead a selling culture that delivers critical sales metrics through training, motivation, coaching feedback on a regular basis.
    • EBITA Performance: Manage all aspects of accounting, operations, compliance, and shrink reduction.
    • Customer Experience: Hire and lead an associate team that is 100% committed to delivering an exceptional customer experience.
    • Associate Engagement: Create a culture of constant learning and improvement that engages the entire store team through recognition and coaching. Maintain lover than industry standard turnover.


    Education/Years of Experience:

    • Bachelor’s Degree in Business Management and/or 3-5+ years retail management experience, preferably big-box format or equivalent combination and experience.
    • Must be a minimum of 21 years of age.


    Other Qualifications:

    • Outstanding oral and written communication skills.
    • Leadership and interpersonal skills required to interact with all levels of the company.
    • Excellent planning and organizing skills.
    • Able to coach direct report (Assistant Managers).
    • Occasional overnight travel may be required.
    • Proficient computer skills to be able to maneuver in a windows based environment.
    • Must possess the core discipline of foundational excellence to maintain high standards of facility, sales floor, and back of house standards on a daily basis.
    • Ability to work a flexible schedule to meet the needs of the business.
    • Demonstrate ethical and honest behavior in day to day interactions and business decisions.
    • Must be flexible and able to react to the needs of the business.
    • Able to freely access all areas of the register area by standing, walking, stooping, crawling, crouching, and kneeling: ability to lift and/or move up to 50 lbs.


    Gander Outdoors is committed to a diverse and inclusive work environment.

    ***With Rights Come Responsibility.***

    ****Gander Outdoors is a responsible licensed federal firearms seller.****

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